Shipping & Returns


Ontario and Quebec - $100 (before applicable taxes)

Rest of Canada - $200 (before applicable taxes)

Continuous USA - $250 USD (~$343 CAD) 


*The following postal codes DO NOT QUALIFY for free shipping:

A0A* A0P0A1 G0G2R0 J0M1S0 P0V0B4 P0V3G0 R0B1C0 T0C* V0N*
A0B* A0P0A2 G0G2W0 J0M1T0 P0V0B8 R0B0A0 R0B1G0 T0E* V0P*
A0C* A0P0A4 G0G2Y0 J0M1V0 P0V0B9 R0B0A1 R0B1H0 T0G* V0R*
A0E* A0P0A7 J0M0A1 J0M1X0 P0V0C1 R0B0A2 R0B1J0 T0H* V0S*
A0G* A0P0A8 J0M0A3 J0M1Y0 P0V0C2 R0B0A4 R0B1K0 T0J* V0T*
A0H* A0P0A9 J0M0A4 P0L0A7 P0V0C3 R0B0B0 R0B1N0 T0K* V0V*
A0J* A0P1A0 J0M0A6 P0L0B2 P0V0C4 R0B0B2 R0B1Z0 T0L* V0W*
A0K* A0P1G0 J0M0A7 P0L0B4 P0V0C5 R0B0B5 R0B2B0 T0M* V0X*
A0L* A0P1J0 J0M0A8 P0L1A0 P0V0C7 R0B0B6 R0B2C0 T0P* X0A*
A0M* A0P1L0 J0M0A9 P0L1H0 P0V1B0 R0B0B9 R0B2E0 T0V* X0B*
A0N* A0P1N0 J0M0B1 P0L1S0 P0V1E0 R0B0C3 R0B2G0 T1L* X0C*
A1K* A0P1P0 J0M0B2 P0L2H0 P0V1G0 R0B0C4 R0B2H0 T1W* X0E*
A1L* G0G0A2 J0M0B4 P0T0A1 P0V1J0 R0B0C5 R0C0J0 T9H* X0G*
A1M* G0G0A3 J0M0B5 P0T0B1 P0V1N0 R0B0C6 S0J0B9 T9J* Y0A*
A1S* G0G0A7 J0M0B6 P0T0B2 P0V1V0 R0B0C7 S0J0C2 T9K* Y0B*
A1V* G0G0B3 J0M0B7 P0T0C7 P0V1W0 R0B0C8 S0J0G6 V0A* 38028
A1W* G0G0B4 J0M1A0 P0T1L0 P0V1Y0 R0B0C9 S0J0G8 V0B*  
A1X* G0G0B5 J0M1C0 P0T1Z0 P0V1Z0 R0B0E0 S0J0H0 V0C*  
A1Y* G0G0C7 J0M1G0 P0T2L0 P0V2G0 R0B0E2 S0J0H1 V0E*  
A2A* G0G0C8 J0M1H0 P0T3A0 P0V2L0 R0B0E3 S0J0W0 V0G*  
A2B* G0G1G0 J0M1J0 P0T3B0 P0V2P0 R0B0M0 S0J2R0 V0H*  
A2H* G0G1M0 J0M1K0 P0V0A1 P0V2Y0 R0B0N0 S0J2W0 V0J*  
A2N* G0G1S0 J0M1M0 P0V0A3 P0V2Z0 R0B0T0 S0J3C0 V0K*  
A5A* G0G1T0 J0M1N0 P0V0A7 P0V3B0 R0B0V0 T0A* V0L*  
A8A* G0G2C0 J0M1P0 P0V0B1 P0V3E0 R0B0Z0 T0B* V0M*  


Additionally, specific oversize and/or heavy items will have a fixed shipping cost even though the price and/or location would otherwise qualify for free shipping.


Returns & Exchanges

Original sales receipt required. Valid for 30 days from date of purchase.

Items must be unopened and in the condition they were purchased.

Liquids (paints, glues, thinners, etc.), aerosols, and trading cards are not eligible for return or exchange.



  We advise that you make pre-orders separate from other items you wish to purchase as pre-orders combined with regular stock or other pre-order items are subject to availability of the entire order.

 Arrival dates for Pre-Order items are subject to change and may be delayed by external factors.  Any posted release dates are approximate. 


 Delivery Policy

  General Information

  All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

 We reserve the right to use an alternate courier to that originally selected depending on location and/or size, weight, type of product being shipped (Hazardous Materials). We will however maintain the type of shipment selected (Expedited, Xpress, etc.)

  Delivery Locations

  We accept and ship orders from international customers. If for any reason we are unable to ship to your address we will notify you and refund you the total amount of your order. 

   Delivery Time

  Unless there are exceptional circumstances, we make every effort to fulfill your order within three (3) business days of the date of receipt of your order. Business day means Monday to Friday, except holidays.

  Please note we do not ship on Saturday and Sunday.

  International orders may require additional time due to carrier time tables.

  Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.


 Shipping and handling Costs

  Shipping costs are based on the weight/cubic area of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.  

  Dangerous Goods Such as paints, paint thinners, spray cans can only be shipped by courier and special charges will apply.


Customs ,duties and taxes

 Within Canada provincial tax rates will be charged according to the province or territory tax laws to which the item is shipped. 

 International shipments may be subject to import taxes, fees and customs duties, levied by the customs office of your shipping destination. Import fees vary according to the customs regulations of the destination country. Customs policies vary widely and some countries don't charge import fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information.

International shipments

When selecting shipping options for international orders, shipping quotes are approximations. We may need to contact you to correct a shipping quote or to change services, during this time your order will be on hold until shipping has been figured out.


 Damaged Items in Transport

  If there is any damage to the packaging on delivery, contact us immediately at:



  If you have any questions about the delivery and shipment or your order, please contact us at:


 Games Workshop


Games Workshop (Warhammer, Citadel, etc) products can only be shipped to Canadian addresses.