FAQ
What is a Pre-owned Item?
Pre-owned items are Indicated on the title of the product starting in "WWWEB", meaning we purchased the item from a collection rather than a distributor. All pre-owned items are inspected for completeness/condition level and priced accordingly. IF there is anything of note for a particular pre-owned item, the description of the item will show if there are any flaws/extras (Examples: Decals shot, missing part, started, Box Damage, Extra parts, Included Aftermarket). If you have any questions regarding a pre-owned item(s), don't hesitate to call and ask.
Do you build models on commission?
We do not provide this service.
Do you buy collections of model kits?
Yes we do. We pay a fair price outright for collections large or small.
Collection must be unbuilt, ideally complete models only.
We do NOT accept collections on consignment.
Please feel free to contact us via email (office@wheelswingshobbies.com) regarding the details of your collection and we will respond as quickly as possible. please provide pictures and condition level of the boxes as well
How can I order product if I live in Quebec?
We are now shipping to Quebec. Orders can be placed in a normal manner. Due to the changing requirements of the QST tax laws in the province of Quebec we will STOP shipping to the Province of Quebec if and when we reach the limit set by the Quebec government, for non-provincially registered companies, of $ 30,000. Above the $ 30,000 we would have to register with the Province of Quebec and provide financial reporting, which would be an onerous obligation which a company our size cannot have.
What happens when i Wishlist an Item?
Once wishlisted, items will appear on your profile to reference at any time. There is no Notification for stock updates on Wishlisted items.
How do stock notifications work?
On an out of stock item page you will have the option to put in Email info for a stock notification. Underneath The Item price there will be an area to input your email. Once your email has been entered, you will receive a notification via the email provided once that item has been restocked. Stock Notifications are NOT HOLDS!
Any other Questions?
Phone: 416-752-0071 (during business hours)
Email: info@wheelswingshobbies.com
Or you can message us through our Facebook and Instagram pages.
Emails and DMs are answered Mon-Fri during business hours.