Store re-opening - May 19, 2020

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We are pleased to announce that starting Tuesday, MAY 19 Wheels & Wings will be OPEN to the public again. With, of course, some restrictions in place:

 

  • We will be limiting the amount of people allowed in the store at the same time to facilitate "social distancing," Additionally, we will have barriers in place to protect our staff.
  • All posted signs, rules and/or instructions issued by store staff are to be followed without question. Anyone not acting appropriately will be asked to leave.
  • We ask that you keep your visit as short as possible... there will be time enough for browsing and social calls once everything is back to normal.
  • Our business hours will remain 12pm - 5pm daily until further notice.
  • We will continue to offer pickup orders through the e-store and via phone or email.
  • Debit and Credit payments only, NO CASH.

 

Store Operations Update - May 10, 2020

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Wheels and Wings is pleased to announce that we will be re-opening for contact-free curbside pickup, starting Friday May 15! Orders can be placed over the phone, or in person at the store entrance only, during our modified hours (listed below). Currently we are only accepting credit and debit payments, which can be made over the phone or at the store entrance. Sorry but we are unable to accept cash payments at this time.

 

Modified Hours:

Monday: 12:00 – 5:00

Tuesday: 12:00 – 5:00

Wednesday: 12:00 – 5:00

Thursday: 12:00 – 5:00

Friday: 12:00 – 5:00

Saturday: 12:00 – 5:00

Sunday: 12:00 – 5:00

 

We ask that everyone please respect social distancing and the line procedures/protocols that will be posted in front of the store.

 

Pickup option on the e-store checkout is now available once again.

 

Store Operations Update - Apr. 22, 2020

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The retail store remains closed.

Please note:

» There are NO PICKUPS or any other strange, elaborate schemes suggested by some. Mail only.

» There is nobody at the store to answer the phone. (We will call if needed for credit card payments or to resolve issues with orders.)

 

We continue to ship email orders and e-store orders.

» We try to have at least 2 batches of packages going out every week.

» A reminder that any items like paints, tools, etc. not listed on the e-store yet, can be ordered via email.

 

Store Operations Update - Mar. 23, 2020

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»» Due to the provincial shutdown of non-essential businesses, the retail store will be CLOSED as of 5 pm today.

»» We are continuing to ship mail orders and e-store orders.

 

 

Store Operations Update - Mar. 22, 2020

biohazard signIMPORTANT UPDATE! Please Read:

And as of Monday this update might be completely irrelevant due to the non-essential shutdown... please stand by for more.

 

 

RETAIL STORE:

Effective MONDAY, MARCH 23, the store will be OPEN for PICKUP ORDERS ONLY.

»» You will have to PHONE (for single items or SMALL orders), EMAIL, or FACEBOOK MESSAGE your order ahead of time

»» Pay for the order (via Credit Card or PayPal) in advance.

»» We will notify you when the order is available for pickup.

»» Pickup hours: 12 pm - 5 pm every day except Saturday, which will (for now) remain 10 am - 5 pm.

 

MAIL ORDERS and e-Store:

These should continue per usual, as long as Canada Post continues to operate. Please note that CP has suspended all service delivery standards/guarantees, so delivery times may (and probably will) be longer than usual.

 

ORDERING:

Please provide the manufacturer and product numbers for the items you're requesting. [Product numbers are the most important bit of information for checking inventory etc. We do not have the manpower to search for these for every item anyone asks for in vague terms. Item descriptions are only helpful to confirm we're looking at the same product.]

 

ADDITIONAL NOTES:

» There will be (obviously?) no access to the washroom.

» There will be no returns or exchanges accepted.

» We will not be trading or buying collections.

» We will not be taking any special orders at this time, as we do not expect to have any shipments coming in for a while.

 

Temporary opening hours - Mar. 18, 2020

biohazard signPlease note that effective Thursday, March 19 / 2020

we will be closing at 5pm on Thursdays and Fridays.

Until further notice, or any new developments...

 

WWH ltd. T-shirts

wwh t-shirtsWe have some special edition T-shirts!

 

Available exclusively as a free gift with any purchase over $250.

 

 

 

 

Gundam sale online

saleWe have listed a stash of fairly recent Gundam kits on the online store with some hefty discounts! Might be worth checking out...

Gundam sale @ WWH e-store.

 

Boxing Day weekend 2019

saleReminder that Sunday, December 29th will be the last day for the Boxing Day sales. Lots of specials, and poker chip draw for discounts of 5% to 25% off regularly priced items. Details in-store.

 

Additional information