Store Operations Update - Mar. 23, 2020

biohazard sign

»» Due to the provincial shutdown of non-essential businesses, the retail store will be CLOSED as of 5 pm today.

»» We are continuing to ship mail orders and e-store orders.

 

 

Store Operations Update - Mar. 22, 2020

biohazard signIMPORTANT UPDATE! Please Read:

And as of Monday this update might be completely irrelevant due to the non-essential shutdown... please stand by for more.

 

 

RETAIL STORE:

Effective MONDAY, MARCH 23, the store will be OPEN for PICKUP ORDERS ONLY.

»» You will have to PHONE (for single items or SMALL orders), EMAIL, or FACEBOOK MESSAGE your order ahead of time

»» Pay for the order (via Credit Card or PayPal) in advance.

»» We will notify you when the order is available for pickup.

»» Pickup hours: 12 pm - 5 pm every day except Saturday, which will (for now) remain 10 am - 5 pm.

 

MAIL ORDERS and e-Store:

These should continue per usual, as long as Canada Post continues to operate. Please note that CP has suspended all service delivery standards/guarantees, so delivery times may (and probably will) be longer than usual.

 

ORDERING:

Please provide the manufacturer and product numbers for the items you're requesting. [Product numbers are the most important bit of information for checking inventory etc. We do not have the manpower to search for these for every item anyone asks for in vague terms. Item descriptions are only helpful to confirm we're looking at the same product.]

 

ADDITIONAL NOTES:

» There will be (obviously?) no access to the washroom.

» There will be no returns or exchanges accepted.

» We will not be trading or buying collections.

» We will not be taking any special orders at this time, as we do not expect to have any shipments coming in for a while.

 

Temporary opening hours - Mar. 18, 2020

biohazard signPlease note that effective Thursday, March 19 / 2020

we will be closing at 5pm on Thursdays and Fridays.

Until further notice, or any new developments...

 

WWH ltd. T-shirts

wwh t-shirtsWe have some special edition T-shirts!

 

Available exclusively as a free gift with any purchase over $250.

 

 

 

 

Gundam sale online

saleWe have listed a stash of fairly recent Gundam kits on the online store with some hefty discounts! Might be worth checking out...

Gundam sale @ WWH e-store.

 

Boxing Day weekend 2019

saleReminder that Sunday, December 29th will be the last day for the Boxing Day sales. Lots of specials, and poker chip draw for discounts of 5% to 25% off regularly priced items. Details in-store.

 

Black Friday 2019 weekend

Black Friday weekend:
» IN-STORE only.
» Friday, Saturday and Sunday, regular store hours.
» Details and discounts will be posted at the store.
» We expect to be very busy, and will therefore not be answering the phone during those 3 days.
» Items in the hold bin, special orders, and pick up orders are NOT eligible for discounts.
» In-stock items only, no rain cheques!

 

We are dedicating (Cyber) Monday to mail orders:
» Same deals on products will apply as during the weekend.
» Regular shipping fees in effect.
» You can phone your order in during our regular hours, 12-5pm.
» Email orders will be accepted until midnight, even if not answered until the next day.
» Please email lists of items you are ready to purchase (if in stock) - we will not have time for long exchanges, tire kicking, maybes...
» This is only for orders that will ship out - no pick ups etc.

 

Online Store Launch - October 19, 2019

online store iconWheels & Wings e-Store

"Mk.I" online store is now live.

Starting slowly with some new arrivals and working our way through the collections items.

More products will be added on an ongoing basis. The new Tamiya P-38 will be available for purchase on Oct. 20, the official launch date.

 

Additional information